IntraNet Coffee with Vinnie 12/15/97 — Volkswagen 1500

10 Апр 2015 | Author: | Комментарии к записи IntraNet Coffee with Vinnie 12/15/97 — Volkswagen 1500 отключены
Volkswagen 1500

Coffee with Vinnie

team members at Volkswagon’s U.S periodically host cybercafes to interest in VINNIE, the corporate

By Peggy Watt

IntraNet,

Imagine you’ve just a drawing from a telecommuter who herself sitting at the bottom of a funnel, getting flooded by the that people at headquarters pouring into it.

Dan Goussy got such a drawing in 1995 as a reengineering consultant, he was helping of America, Inc.’s field adjust to a companywide reorganization. VW had its North American field and turned its remote staff telecommuters.

In their isolation, the workers were overwhelmed information. The drawing helped get the picture. When he did, he straight to IT.

What Goussy was help designing an electronic board system that help the telecommuters manage the What he got was an intranet.

Jack director of new technology, had just the company’s World Wide Web The men realized Web technology might VW’s internal needs as They assembled a team an interspecies group of marketing and technical staff, they — and launched Volkswagen’s News Knowledge and Information (VINNIE).

Earlier this month, to the intranet’s first birthday, the raised a few latte toasts to It hosted a cybercaf� at VW’s in Auburn Hills, Mich. and colleagues to drop in and get acquainted the latest on the Web.

Serving up and cookies along with Web the team demonstrated VINNIE, all VW employees to surf the corporate Web and new features. Those include an for ordering business cards and sign-up forms for training.

The Goussy says, was to heat up interest, which had been during VINNIE’s first

We wanted to show each something in VINNIE he or she didn’t was there, Goussy says.

has grown from about 100 to 1,300, but VW’s 1,500 access it only about times daily. Some do so from their desktops the intranet launches upon up — and others access it kiosks.

About 250 users stopped by the three days the caf� was says Goussy, who has joined the IT as intranet project leader.

the cybercaf� excluded the 300 field workers who were a primary VINNIE came online. employees, who Goussy plans to with more training, use VINNIE sporadically. It’s a to reach them because time is at a premium, and they’re across North America, says.

Goussy’s marketing and background leads him to emphasize of use and communications on VINNIE. We have somewhat inflexible on site Having different [home designs would be like a different ad agency for each of our of cars,» he says.

So across the of every departmental home is a ribbon of links for comments, a search engine, Internet and diversions. But there is room for For example, behind Diversions» is a of interesting, but not necessarily vocational, and external Web sites. For example, Diversions page lists and vendor Web sites, plus the URL for the cartoon deity of IT, and the chocolate page — one of Goussy’s

VINNIE is largely a document with little database

For the document library, clicking on a button activates a Com-mon Interface script that Interleaf, Inc.’s Relational Manager (RDM). The program generates a list of files for the category, drawing from document database, and the user for viewing.

One person in each — the content manager has RDM tools and can link files for Technician Nick Panas, team member, designed an fill-in-the-blanks process for posting.

coffee klatch was to catch and encourage others to dig deeper the Web. A slide show of flashed on a wall-sized screen, that visitors order VW online, visit the virtual VW respond to an invitation to the holiday or try dozens of other exercises.

marketing, Goussy encouraged the to do a little self-promotion with help. He asked employees to their password-protected personnel in the online company phone

Employees are supposed to update not the usual data — extension, e-mail address and — but insert other information, such as previous within VW, and miscellaneous skills and All fields are searchable, so such might prove useful to looking for background on a project or for a who speaks a foreign language.

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talents

Over a typical feast — Chinese — members of the VINNIE kid about how they’ve converted the guy into a techie. In fact, has become adept at HTML and is on the IT but other members of the team the bit-twiddling.

VW has three IT groups must coordinate work: consulting and the intranet/Internet team.

and Shafer supervise script and and maintain Web-related equipment IT’s network staff. For VW uses Netscape Communications Enterprise Server Web server running on a Digital Equipment Alpha Unix machine.

In addition to the Unix server, VW Microsoft Corp.’s Windows NT servers. Netscape’s Navi-gator 3.0 is its of choice.

VW had TCP/IP in place VINNIE and is its own Internet service via T-1 lines. While the corporate connection is fast, remote use lower speed dial-up

Because VINNIE is open to workers, security is an ongoing Shafer claims his security follows a German proverb: is wonderful, but control is better.»

The has strong firewall protection and a of routers to distribute incoming around protected areas. IT restricts access, allowing traffic, but not File Transfer or telnet sessions.

VW is building a zone (DMZ) with two — one allows DMZ entry and the protects the corporate LAN. VW opens its intranet to partners, of VINNIE will go on the DMZ, says.

Funnel vision

For second year, the intranet is reassessing how to raise its profile and to the field offices — the target users.


It plans to activate a subscribe» on all the dynamic library pages so can ask to be notified if a document or related change.

Goussy is hopeful the blend of talents behind is up to the challenge of making the intranet to field workers. IT originally the Web project, he says, and now marketing and the company are pulling it.

Volkswagen 1500
Volkswagen 1500
Volkswagen 1500
Volkswagen 1500

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