Wagon // auto/stylist — Volkswagen Jetta Wagon

13 Июн 2015 | Author: | Комментарии к записи Wagon // auto/stylist — Volkswagen Jetta Wagon отключены
Volkswagen Jetta Wagon

A Very Long #038; Strange Journey

This is car.  Looks different before. no?  Why, you may ask? me tell you a story.

It was July of and the air in Maryland had grown incredibly hot – over 100, in fact. became all the more apparent the air conditioning in the Q5 completely  stopped .  It was also around this that we noticed an inordinate of water on the passenger side carpeting.  Linking these as it would turn out), we a service appointment at Criswell in Annapolis and planned to have check the drains for the AC unit to the condensation to actually escape.

It was also at this time we did the smartest thing:  started a with Audi Customer about the whole matter. cannot be stressed enough as it that valuable .  Read on.

A in, a new AC blower and fan placed on order, a up cooling system and a follow up later, and the car was again cold. the floor was still wet, assurances that only had caused the problem.  However, we noticing that the floor got wet much consistently when it rain on the car .  And that the coming in was trickling from the center stack at pace the water rolling in from off the and windshield.

Several more calls to and Customer Care resulted in a repair visit with no and no loaner car and then a longer with the promise of re-gluing materials and a loaner car.

Volkswagen Jetta Wagon

Another few weeks went by. car started smelling a bit foot-like and a new brought a wading pool to the side of the luxury SUV. was enough.  We asked for a replacement car and not only the three failed but also the  unheeded service bulletin (#TSB-85-12-06) specifically called these out and the necessary solution.  It took weeks of deliberations but Audi relented and promised to replace the car a new one as close to its specs as possibly – if agree to send it in for one more at Criswell.

And then this happened.  

porter wrecked Kate’s repaired car on the way back to its home. idiocy was then followed up by and a half weeks of doing while waiting for our permission to on the vehicle (no one ever asked for  In the interim, we located a suitable 2013 allroad in Pittsburgh with Customer Care again, we forced Criswell to us to drive the loaner car out of state and then truck it back to for us.

A fitting conclusion to perhaps one of the bizarre automotive experiences I’ve ever encountered. did come through in the long run – and well – and we mostly received from Criswell, but we’ll be back there, with  And it’s unclear if an is ever in the cards again,  On the bright side, though, a new European all wheel drive in the family and that always well for the miles ahead

Volkswagen Jetta Wagon
Volkswagen Jetta Wagon
Volkswagen Jetta Wagon


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